Security and Protection
Learn about our online security practices and what you can do to protect yourself from online threats.
Protecting your computer against viruses and malicious software is as important as ever to prevent unauthorized access to your computer and personal information.
As a valued customer, we are pleased to offer you Trusteer Rapport, a security software that protects your online banking communication from being stolen by criminals. Rapport is highly recommended as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with your online banking, Rapport blocks malicious attempts to steal your identity or access your account.
One hundred banks and 20 million customers are already using Rapport today to prevent online fraud. Trusteer, the security experts behind Rapport, makes every effort to ensure Rapport remains constantly updated with the ability to protect you against new and emerging security threats. For more information about how Rapport works and system requirements, visit Trusteer.*
Trusteer Rapport is available to our customers as an added service free of charge!
*Trusteer may offer a different privacy policy and level of security than Brenix Credit Union Bank. Please read the linked website's terms and conditions.
Brenix Credit Union Bank and Trusteer are separate legal entities, not affiliated with each other in any way. Brenix Credit Union Bank is not responsible for and does not guarantee products and services offered by Trusteer. Trusteer is solely responsible for customer service support and the performance of Trusteer Rapport.
Learn about our online security practices and what you can do to protect yourself from online threats.
Tips on how you can protect your information and identity, and what to do if you are a victim of fraud.
Read our privacy policies and learn how to keep your information private.
If you believe your information has been compromised and/or you have been a victim of fraud, it is important that you contact us immediately:
For consumer customers:
Customer Service Center
+1 559 500 1009Mon - Fri, 8:00 am to 7:30 pm PT
Sat, 9:00 am to 12:00 pm PT
For business customers:
Commercial Banking Customer Service
+1 559 500 1009Mon - Fri, 8:00 am to 7:30 pm PT
Report Fraud
Email Us